At Techi, we are committed to delivering your smart home products safely and as quickly as possible across Egypt.

🚚 Delivery Within Egypt

We deliver our products to customers across Egypt, including Cairo, Giza, New Cairo, Sheikh Zayed, 6th of October, Madinaty, and other locations.

⏱️ Delivery Time

  • Orders are normally delivered within 2–5 business days.
  • Delivery times may vary depending on your location, product availability, and order volume.
  • For areas outside major cities, delivery may require additional time.
  • During promotions, holidays, or high-demand periods, delivery may take longer than usual.

📦 Order Processing

  • Orders are processed after confirmation of the order and customer details.
  • Our team may contact you by phone or WhatsApp to confirm your order before shipping.
  • Please make sure your delivery address and phone number are correct to avoid delays.

💰 Shipping Fees

  • Shipping fees are calculated according to the delivery location and order.
  • Any applicable shipping charges will be shown or communicated before completing your order.
  • Free delivery or installation offers apply only when specifically mentioned in the relevant promotion.

🔧 Installation Orders

For products that include installation:

  • Our team will coordinate with you to arrange a suitable installation appointment.
  • Installation availability depends on your location and the product purchased.
  • Installation must be carried out by Techi or an authorized technician to ensure proper setup and warranty coverage.

📦 Receiving Your Order

Please inspect the package when receiving it. If you notice any visible damage to the packaging or product, please inform the delivery representative and contact Techi as soon as possible.

🔄 Returns & Damaged Products

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible with your order details and photos/videos of the product and packaging so our team can assist you.

📞 Contact Us

For questions about shipping, delivery, or your order, please contact Techi through our website or customer service channels.

🌐 techi-eg.com

Techi – Smart Living Starts Here.